Application Analyst SME in Charlotte, NC at Pyramid Consulting, Inc

Date Posted: 1/13/2020

Job Snapshot

Job Description

Immediate need for a talented Application Analyst SME with experience in the Utility Industry. This is a 12+ Months contract opportunity with long-term potential and is located in Charlotte, NC. Please review the job description below.
Job ID: 20-01772

Key Responsibilities:
  • Project deliverables - software development both Agile and traditional principles and practices
  • Provide solution analysis, translating user stories into design specifications
  • Vendor software implementations and maintenance
  • Planning and execution of unit tests of code components
  • Adherence to completion of SLA commitments
  • Assist with troubleshooting and the resolution of operational problems and issues
  • Monitor application system health checks
  • Develop and maintain effective application technical maintenance documentation
  • Perform various application configuration and maintenance activities
  • Participate in call-out rotation
  • Ensure adherence to the change management process
  • Ensure adherence to human performance policies
  • Involves reviewing and reacting to daily performance logs and providing 24X7 on call support. Responds to production emergencies (application down and logic errors) within the appropriate Service Level Agreement (SLA).
  • Coordinates response for critical and high Incidents, System Disruption Events (SDEs), major events. Assists users, answers user questions and assists users with defining business processes as necessary. Leads troubleshooting for the most complex issues and leads others to implement fixes to systems and applications that require significant freedom of action and sound judgment.
  • Demonstrates the ability to visualize long-term results and asset impacts on a system-wide basis. Communicates appropriate information including downtimes, change management, status, issues, defects, etc. to users, IT management at the highest levels and any other necessary audience including their own division.
  • Is able to present information on technically complex subjects in an understandable manner in both oral and written form.
  • Recognizes appropriate times to provide this communication.
  • Works with vendors to implement (projects) and/or support (broke-fix, maintenance, user support and small projects) applications and solutions.
  • Utilizes waterfall and agile methodologies to develop and maintain applications.
  • Works on projects as Subject Matter Experts (SMEs) and/or developer/Technical Lead. Provide knowledge and expertise gained from past experience.
  • Coordinates routine maintenance for emergency patches, service packs and upgrades (software) for assigned application/project. Involves working with operations/DBAs.
  • Updates documentation of Atrium Discovery and Dependency Mapping (ADDM), Einstein, etc. Utilizes appropriate Human Performance tools effectively in the course of activities, especially testing and implementation activities.
  • Provides recommendations and assists in decision making at a portfolio level.
  • Researches and analyzes new technology.
  • Designs solutions based on defined requirements and leads others in development and implementation of those designs.
  • Programs and directs other programmers in required programming languages, database SQL, report writing, ETL, etc.
  • Assists with testing and migrating code through test regions.
  • Ensures adherence to appropriate design, coding and source control standards.
  • Leads system design and code walk-thru as a presenter or reviewer.
  • Processes Change Requests and Quality Assurance (QA) documentation for project implementations and support changes.
  • Recommends IT process enhancements and standards relative to areas of assignments.
  • Coaches and mentors other IT Application Analysts. Leads corporate and division level initiatives. Assists management with strategic or tactical planning as needed.
  • Manage team members day to day work assignments based on the application pipeline reports, individual's work queues, skills and schedules.
Key Requirements and Technology Experience:
  • Bachelor degree in Computer Science, Information Systems or related discipline; Or 5 years of prior equivalent work-related experience in lieu of a degree
  • Five or more years of experience in application development using C#
  • Five or more years with SQL Server 2012/2014/2016 and database access technologies and techniques
  • Knowledge of Microsoft Reporting Services, SSIS, SSAS, and Data Cubes
  • Solid trouble shooting ability, resulting in valid solutions or options for technical issues
  • Ability to communicate and negotiate effectively
  • Strong written and oral communication skills
  • Proficiency in Microsoft technologies and platforms including: client/server development using C#
  • Experience with Visual Studio
  • Strong object-oriented concepts
  • Experience with Informatica (ETL) and ESP (job scheduler)
  • Experience using agile methodologies
  • Ability to multi-task, prioritize, and manage expectations
  • Excellent knowledge of software development, standards, and best practices to ensure quality
  • Self-starter / highly motivated
  • Team player
  • In lieu of a degree, 15+ years of related business experience.
  • Work experience in addition to degree: 10+ years as an IT Application Analyst or equivalent.
  • Ten years coding/programming, trouble-shooting, problem-solving, logical design, SQL coding, Business Requirements analysis, vendor management, root cause analysis, Enterprise Standards and Process Adherence.
  • Previous management experience.
  • Previous technical lead experience.
  • Demonstrated success in leadership of others.
  • Demonstrated success in leadership of a portfolio of applications.
  • Expert technical issue-resolution ability.
  • Experience with schema/database design
Our client is a leading Utility Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. J2W:CB3


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