QA lead - Genesys (Full Time) in Columbus, OH at Pyramid Consulting, Inc

Date Posted: 1/13/2020

Job Snapshot

Job Description

Immediate need for a talented QA lead - Genesys with experience in the IT Industry. This is a Full Time opportunity and is located in Denver, CO. Please review the job description below and contact me ASAP if you are interested.
Required Skills:
Experience in working in Contact center space especially in QA engagements
Experience as a QA lead working in Genesys Contact center domain , custom softphone, agent desktop integrations and Call routing areas.
Experience in Genesys WWE , GPlus adapter integrations testing with salesforce CRM.
Knowledge on generic Genesys components
Nice to have:
Experience in automations tools like CYARA, Selenium, Coded UI and any other UI automation tools and technologies used in Contact center domain.
Experience in  handling communications with multiple business partners – Business groups, Development group to understand the  QA requirements and device a plan for effective QA execution.
Should be able to identify new QA opportunities while working with Business partners.
Excellent communication skills and experience in managing teams of around 8-10 people and well versed with onsite/ offshore models.
Our client is a leading IT organization and we are currently interviewing to fill this and other similar contract positions. Qualified candidates should apply NOW for immediate consideration. 
If you are interested in this position, please apply online for immediate consideration.