Software Database Administrator in Basking Ridge, NJ at Pyramid Consulting, Inc

Date Posted: 11/22/2019

Job Snapshot

Job Description

Immediate need for a talented Software Database Administrator with experience in the Telecom Industry. This is a 12+ Months Contract opportunity with long-term potential and is located in Basking Ridge. Please review the job description below.
 
Job ID: 19-46008

Key Responsibilities:
  • Attend all pre-release trainings, perform preview testing and troubleshoot all potential impacts of Enterprise Releases
  • Develop communications & 1-3 page training documents to communicate enhancements
  • Extensive testing upon Enterprise Release within live environment to ensure Client instance is not negatively impacted
  • Active participant in the Workfront Users Community
  • Provide phone, email, in person support to Workfront users
  • Troubleshoot all issues and act as the liaison between Client and Workfront Technical Support team
  • Contribute to the Print Production department
  • Positive attitude, always willing to put the customers’ needs first
  • Other duties as assigned.
Key Requirements and Technology Experience:
  • 1 year Workfront experience
  • 1 year of technical support experience preferred
  • Bachelor's degree preferred
  • Excellent communication, interpersonal, problem solving and relationship skills
  • Excellent analytical skills
  • Excellent English writing and speaking skills
  • Ability to communicate well with operations end users
  • Ability to work on multiple tasks and able to prioritize personal workload
  • Detail oriented and self-starter
  • Highly energetic with a strong sense of urgency and bias towards action
  • Self-motivated and proactive, and able to work autonomously
  • A strong collaborator with the ability to focus on a team and its goals
  • Able to work within tight timeframes enjoying the challenge and thriving on the pressure
  • Demonstrated experience in continuous improvement initiatives, root cause analysis and project management.
  • Ability to work with minimal supervision.
Our client is a leading Telecom Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.J2W:CB3