System Architecture in Temple Terrace, FL at Pyramid Consulting, Inc

Date Posted: 1/14/2020

Job Snapshot

Job Description

Immediate need for a talented System Architecture with experience in the Telecom Industry. This is a 6+ Months contract opportunity with long-term potential and is located in Temple Terrace, FL. Please review the job description below.
Job ID: 19-50455

Key Responsibilities:
  • Develop, install, maintain, and modify advanced scientific and/or engineering application programs, business application programs, or integrated programs.
  • Identify and analyze user requirements and recommend appropriate applications or modifications.
  • The Data Scientist will perform various analysis to identify insights that drive actions within digital, assisted and across channels, increase customer digital conversion and revenue while also driving digital self-service, reducing overall business expense. 
  • Analyzing large quantities of transactional data
  • Providing actionable insights and recommendations to the core business teams
  • Implementing high quality Machine Learning and AI algorithms in off-line and on-line environments
  • Providing adhoc need based analysis on customer data
  • Use data to identify opportunities/actions to drive new acquisition sales and optimize conversion and revenue/profitability within the client Digital platforms (desktop website, mobile website, mobile apps, chat, social, web bots, etc.).
  • Develop advanced analytical models and computational solutions using large-scale data manipulation and transformation, statistical analysis, machine learning, visualization, mathematical optimization and related advanced analytical techniques.
  • Analyzing customer paths from Digital channels to call centers to help improve the online customer experience and reduce call volume and average handling time.
  • Become the Subject Matter Expert on performance of sales, service and support interactions / customer journeys across desktop/mobile site experiences, mobile app, social, web bots, and chat.
  • Completing the full analytics journey from stitching data together, analyzing data, creating powerful visualizations, and automating/implementing solutions that solve business problems. 
  • Perform analyses that yield insights and drive actions on opportunities which improve business KPI performance.
  • Client new opportunities to optimize the customer experience through analytics and statistical modeling using business analytical tools.
  • Design, develop, and deploy executive-level visualization based on key insights and outputs from analyses.
Key Requirements and Technology Experience:
  • 5 to 7 years of experience.
  • Knowledge of predictive/prescriptive analytics including Machine Learning algorithms (Supervised and Unsupervised), Artificial Neural Networks (CUDA, Keras, Tensorflow) or Combinatorics (Mixed Integer Programming).
  • Advanced SQL skills with Teradata, SQL Server, Hive and Spark experience.
  • Experience with scripting languages such as Python/R or compiling languages such as C/C++ or Java.
  • Familiarity with Git (Bash or command line).
  • Experience with Natural Language Processing (NLTK) and text analytics for information extraction, parsing and topic modeling.
  • Experience automating data within Tableau/Qlik/ggplot/Shiny to tell an analytical story through interactive visualizations.
  • Problem-solving skills.
  • A methodical and logical approach.
  • The ability to plan work and meet deadlines
  • Accuracy and attention to detail
  • Master’s degree in Computer Science, Artificial Intelligence, Business Analytics, Operations Research, Engineering or Statistics.
Our client is a leading Telecom Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.J2W:CB3