ACC Billing Support in Rochester, NY at Pyramid Consulting, Inc

Date Posted: 10/14/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Rochester, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/14/2019

Job Description

Immediate need for a ACC Billing Support for a position in the Telecom Industry. This is 24+ months contract opportunity with long-term potential located in Rochester, NY. Please review the job description below:
  
                   
Job ID: 18-00392


Key Responsibilities:/Key Requirements and Technology Experience:
 
  • The Client Billing Entry representative focuses on establishing billing at the time of implementation of various services.
  • Responsibility also includes maintenance changes on the billing account.
  • Deals directly with Care to assist in resolving customer’s questions pertaining to the billing account.
  • Must be detail oriented and have strong organizational skills, as well as the ability to work with multiple systems.
  • Additional duties may include monitoring accounts prior to first bill and completing a first bill review identifying errors and working with the customer, agents and Customer Care to resolve billing disputes.

Our client is a leading Telecom Industry and we are currently interviewing to fill this and other similar contract positions. Qualified candidates should apply online for immediate consideration.