Sales Operations Analyst

Immediate need for a talented Sales Operations Analyst. This is a 12+ months contract opportunity with long-term potential and is located in Sunnyvale, CA(Remote). Please review the job description below and contact me ASAP if you are interested.
 
Job ID: 25-55166
 
Pay Range: $66.67 - $81.30/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities: 

• Compile and review intake requests weekly with senior stakeholders for prioritization and next steps.
• Ensure requests have complete information, following up with assignees where necessary.
• Triage intake requests to identify high-priority initiatives and blockers, flagging them for senior review.
• Maintain and update the JIRA backlog, ensuring requests are tracked, statuses updated, and appropriate stakeholders are notified.
• Prepare materials for strategic planning exercises by exporting groomed JIRA requests into planning spreadsheets.
• Coordinate with the technical team to address intake form bugs and enhancement requests.
• Test and validate updates to the intake form, ensuring improvements are functioning correctly.
• Document processes for intake prioritization, creating clear and concise FAQs, Wiki articles, and enablement materials for internal stakeholders.
• Maintain and update the documentation repository, ensuring processes are well-documented and easily accessible.
• Perform weekly automated systems data cleanup tasks using Excel or SQL and provide recommendations on next steps.
• Track progress on data cleanup tasks, identify delays or gaps, and flag them for the project lead.
• Provide updates on systems migration data cleanup status and follow up on incomplete requests.
• Collaborate with a diverse cross-functional team across multiple businesses, regions, and functions.
• Wear multiple hats by helping prioritize and manage intake requests, system enhancements, and process documentation while developing a deep understanding of sales operations workflows.
• Be entrepreneurial by identifying innovative ways to optimize critical sales programs and processes.

Key Requirements and Technology Experience: 

• Key skills; Sales data, SQL, MS Excel, Jira, CRM Systems (e.g., Salesforce, Microsoft Dynamics)
• 2+ years of experience in operations, consulting, or strategy roles, with exposure to project management or system enhancement processes.
• 2+ years of experience using Excel and SQL.
• 1+ years of experience with JIRA for managing project backlogs, updating tickets, and creating reports.
• BA/BS degree in business, economics, finance, engineering, computer science, or a related technical field, or equivalent professional experience.
• Experience with sales-related project management tools (e.g., JIRA) and a strong understanding of sales processes such as territory planning, quota setting, and forecasting.
• Strong communication skills, including the ability to interact with stakeholders at all levels and document processes clearly and concisely.
• Experience with business process management and prioritization, particularly in sales-related workflows.
• Knowledge of CRM Systems (e.g., Salesforce, Microsoft Dynamics).
• Familiarity with User Acceptance Testing (UAT) principles and process documentation.
• Proven ability to manage cross-functional projects and interact with global teams in a collaborative and proactive manner.
• Exceptional written and verbal communication skills, with the ability to present complex information in a clear, actionable format.
• Strong organizational skills with the ability to juggle multiple tasks and prioritize effectively in a dynamic, fast-paced environment.
• Stakeholder Management
• Analytical Thinking
• Strong Communication and Collaboration
• Project Management

Our client is a leading Social Networking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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