L2 Production Support Analyst

Immediate need for a talented L2 Production Support Analyst. This is a 12 Months Contract opportunity with long-term potential and is located in Chicago IL (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-03250

Pay Range: $45 - $48/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• Work as a level 2 - MAPS FICC Platform Services Support analyst supporting Platform Readiness and release management across all FICC applications.
• The FICC Platform Services role requires someone who can work in high pressure trading environment and assimilate information from multiple sources quickly.
• The role requires a good problem solver, and someone who can adhere to strict procedures and guidelines which include incident, service request and change management. 

Key Requirements and Technology Experience:

• Note: The role will be working Sunday through Thursday 1pm to 9pm.
• Production Support on Unix/Linux Platforms
• Scripting & SQL for Diagnostics: Unix Shell, Python or Perl
• Release Readiness, Change & Cutover Support
• The ability to quickly and independently develop expertise is a highly valued attribute of the MAPS FICC Platform Services support analyst. An effective analyst commonly exhibits the following behaviors: 
• The ability to rationalize the impact of multiple concurrent issues/requests and prioritize work accordingly 
• An independent sense of motivation to continuously improve themselves and the environment 
• An intuitive problem-solving ability which leads to solution alternatives that reflect the analyst’s diverse foundation of knowledge, skills and experiences 
• The confidence, focus, and adaptable communication style required to effectively coordinate restoration efforts for high-impact technology incidents 
• The core set of technical skills that are beneficial in the role are: 
• Operating systems: Solaris, Linux, Windows 
• Scripting languages: Unix Shell, Perl, Python, SQL (Intermediate level: multi-table joins, grouping results, etc...) 
• Grid computing and batch management 
• Well rounded understanding of infrastructure disciplines (network, server, storage, messaging)
• Product knowledge in Fixed Income, FX and Equities is a plus 
• Grid and distributed computing
• Dynatrace and Splunk
• TOSCA
• Ansible and CutOver

Our client is a leading Banking and Financial Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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