Technical Writer

Immediate need for a talented Technical Writer. This is a 06+months contract opportunity with long-term potential and is located in Plano, TX/ Richmond, VA/ McLean, VA (Hybrid). Please review the job description below and contact me ASAP if you are interested. 

Job ID: 24- 48317

Pay Range: $25 - $29/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Develop, create and maintain formal process documentation, including procedures and process flow diagrams
• Help to drive the annual, semi annual and quarterly maintenance/update of existing process documentation owned by various lines of business
• Identify opportunities to streamline, automate and enhance our data management practices, processes, controls, and validations
• Work with team members to develop robust risk management processes
• Consultation and representation of well managed processes, customer experience, and risk management for new intent
• Effectively partner with Product, Technology and Intent Owners to achieve desired outcomes or improvements by clarifying and tracking needs and providing appropriate solutions
• Identify and suggest process improvements
• Track, document, and resolve process breakdowns, issues and risk events
• Driving process improvements aligned with desired customer outcomes

Key Requirements and Technology Experience: 

• Key Skills; Technichal Writing
• Process Documentation 
• Attention to details
• Tech Support or Technical background
• Process Management And Risk management
• Six sigma or Lean six sigma
•  Swimlain Diagram /flowchart
• Agile and Jira
• PM Experience
• High School Diploma, GED, or equivalent certification
• At least 2 years of Document Creation or Technical Writing experience
• At least 1 year of Continual Improvement experience
• Bachelor’s Degree
• 1+ years of Process Management experience
• 1+ years of Project Management experience
• 1+ years of experience working with Product and Technology teams
• Process Management training and certifications (Lean, Six Sigma)

Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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