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Production Support Engineer

Pyramid Consulting, Inc Chicago, IL (Onsite) Full-Time
Immediate need for a talented Production Support Engineer. This is a 12+ months contract opportunity with long-term potential and is located in Chicago, IL (Onsite). Please review the job description below and contact me ASAP if you are interested.
 
Job ID: 25-63248
 
Pay Range: $50 - $58/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities: 
  • Change and Release management focusing on production stability
  • Develop, maintain and execute automation scripts within our orchestration framework to ensure application health across FICC applications
  • Monitoring and alerting of critical trading system environments at start of week and start of day
  • Release implementation and post-release testing
  • Build and maintain strong partnerships with application development personnel, and infrastructure contacts
  • Troubleshooting of complex systems issues
  • Proactive identification and resolution of problem hotspots
  • Development of tools and driving efficiency/stability improvements
  • BCP/Arc preparation, automation and execution within the standard operating procedure
  • The ability to quickly and independently develop expertise is a highly valued attribute of the MAPS FICC Platform Services technical analyst.
Key Requirements and Technology Experience: 
  • Key skills; Production Support, Splunk/ Dynatrace, Linux, Python/Perl/Shell
  • The ability to rationalize the impact of multiple concurrent issues/requests and prioritize work accordingly
  • An independent sense of motivation to continuously improve themselves and the environment
  • An Client problem solving ability which leads to solution alternatives that reflect the analyst’s diverse foundation of knowledge, skills and experiences
  • The confidence, focus, and adaptable communication style required to effectively coordinate restoration efforts for high-impact technology incidents
  • Operating systems: Solaris, Linux, Windows
  • Scripting languages: Unix Shell, Perl, Python, SQL (Intermediate level: multi-table joins, grouping results, etc...)
  • UI testing automation - Tosca
  • Orchestration: CutOver
  • Well-rounded understanding of ITIL and infrastructure disciplines (network, server, storage, messaging)
 

Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Job Snapshot

Employee Type

Full-Time

Location

Chicago, IL (Onsite)

Job Type

Warehouse

Experience

Not Specified

Date Posted

03/18/2025

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