Field Service Technician

Immediate need for a talented Field Service Technician  . This is a 06 months contract to hire opportunity with long-term potential and is located in Brookfield, WI(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 26-10074

Pay Range: $18 - $20/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Diagnose, troubleshoot, and resolve hardware and software issues involving laser printers, wide format / plotters, kiosks, and POS systems.
• Install, configure, and maintain IT equipment and related applications
• Perform preventive and routine maintenance to ensure optimal equipment performance.
• Provide clear, professional technical support to customers both onsite and via phone.
• Maintain accurate service documentation, ensuring compliance with quality and operational standards.

Key Requirements and Technology Experience: 

• Key skills: - ["Field Support", "Troubleshooting", "Printers", "Desktop Support", "Laptop Repair"] 
• Strong working knowledge of printers (laser and wide format / plotters), computer hardware, and software systems.
• Electro-Mechanical experience a plus
• Emphasis on experience repairing laser and wide-format printers.
• Demonstrated ability to troubleshoot, analyze, and resolve technical issues.
• Excellent communication skills and a strong commitment to customer service.
• Ability to manage multiple tasks independently while also functioning effectively in a team environment.
• Physical ability to lift and transport equipment weighing up to 50 lbs.
• Do they need any specific certifications or education? CompTIA A is required, other manufacturer’s certs such as Fuji, Lenovo, Lexmark etc. are nice to have.

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy