Care Management Support Coordinator

Immediate need for a talented Care Management Support Coordinator. This is a 03+ Months Contract  to hire opportunity with long-term potential and is located in Delaware(Remote). Please review the job description below and contact me ASAP if you are interested.
 
Job ID:25-73018
 
Pay Range: $20 - $22/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• Supports administrative care management activities, including performing outreach, answering inbound calls, and scheduling services.
• Serves as a point of contact to members, providers, and staff to resolve issues and document member records following current state and regulatory guidelines.
• Outreach to complex or high-risk members, members who have called into Member Services requesting additional assistance, members who have open care gaps, and any additional requests to support our members and our business.
• Daily outreach calls to members, providers, and pharmacies.
• Assistance with appointment linkage, community resource connections, and social determinants of health needs.
• Identify members without a PCP and assist with obtaining one.
• Screen members for eligibility to enroll in Care Coordination services.
• Enter assessments and notes into the charting system.
• Emails/chats/calls
• Great team camaraderie

Key Requirements and Technology Experience:

• Key Skills:Knowledge of medical terminology.
• Patient Assessment .
• Communication & Computer Literacy.
• 2-3 years of RECENT EXPERIENCE - Managed Care/Medical Office setting with demonstration of medical administration duties with high call volume; 50+ inbound/outbound calls/day.
• Knowledge of medical terminology, Patient Assessment, Communication & Computer Literacy
• Ability to meet performance metrics/expectations, ability to be punctual and reliable on the job, with good job tenure.
• Strong Oral & Written Communication skills; Problem Solving, Computer Skills;
• Proficient with Microsoft Office (Word, Excel, Outlook, SharePoint, Internet);
• Multitasking using multiple systems and programs simultaneously. 
• Due to HIPAA, a reliable home internet connection (a hard-wired internet connection) with a dedicated workspace is required.
• Proof of a High School Diploma/GED or higher is REQUIRED. Must have an on-hand copy of HSD/GED/Transcript.
• Attendance/Reliability is mandatory - no time off allowed during training.
• Disqualifiers: No experience in a healthcare setting, medical setting, or managed care setting.

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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