Care Management Support Coordinator

Immediate need for a talented Care Management Support Coordinator. This is a 03 Months Contract opportunity with long-term potential and is located in USA (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-04301

Pay Range: $22 - $23/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• Conduct outbound calls to enroll members into Case Management programs
• Maintain an average of 60-70 calls per day
• Serve as a point of contact for member and provider inquiries
• Support members with care plan next steps and available community/health plan resources
• Provide telephonic support regarding scheduling, services, and program education
• Assist with onboarding activities including sending welcome letters and program materials
• Document and maintain accurate non-clinical member records in accordance with state and regulatory requirements
• Identify and refer members to appropriate resources, including those addressing Social Determinants of Health (SDOH)
• Perform other administrative duties as assigned.

Key Requirements and Technology Experience:

• Skills-Experience with high volume of calls
• Experience in healthcare or managed care environment
• Proficient in MS Office Applications
• 1-2 years of experience in a managed care, medical office, healthcare facility, or similar setting
• Experience handling high-volume calls
• Proficiency in Microsoft Office
• Strong customer service and communication skills
• High School Diploma or GED

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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