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LTSS Service Care Manager

Pyramid Consulting, Inc San Antonio, TX (Onsite) Contractor

Immediate need for a talented LTSS Service Care Manager . This is a 06+months contract opportunity with long-term potential and is located in San Antonio, TX(Remote ). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-85015

Pay Range: $24 - $26/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

  • Shift Time & Working Days: 8:00 am – 5:00 pm, OT dependent upon business needs.
  • The Specialty Authorization Team consists of the processing of authorizations and follow-ups for DME, MHM, DAHS, and reductions/denials in which we are now at a 1 BD TAT for the processing of SK/SH/MMP authorizations.
  • We utilize project temps/contingent workers to assist with each of these areas as well as cross train them to be able to assist in multiple functions.
  • The team continues to experience high authorization volumes.
  • Daily check in & communication via group IM(s)
  • Daily production logs must be completed and emailed to designated person no later than 9am    next business day
  • Multi-tasking with multiple monitors and applications
  • Utilize work guides and or resources
  • 97% Quality (Audits)
  • 98% Production
  • 5% Error Rate
  • We work together like a family rather than co-workers in which helps facilitate the best care for those we serve by being committed, flexible, and compassionate to enhance the lives of every Member.

Key Requirements and Technology Experience: 

  • Key Skills; License (LPN, LVN, or LCSW preferred)
  • 2+ years of experience in a managed care environment or working with people who have disabilities and/or with vulnerable populations who have chronic or complex conditions.
  • Tch Savvy (MS office Tools along with EMR/EHR )
  • Education/Certification Required: High School/GED
  • Preferred: Bachelor’s degree in social work, Health Services, Behavioural Science, or related field, or equivalent experience.
  • Licensure Required: LPN, LVN, or LCSW preferred. License is the most important.

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy 

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Job Snapshot

Employee Type

Contractor

Location

San Antonio, TX (Onsite)

Job Type

Management

Experience

Not Specified

Date Posted

09/12/2025

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