Care Management Support Coordinator I

Immediate need for a talented Care Management Support Coordinator I. This is a 06 Months Contract opportunity with long-term potential and is located in McAllen TX (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-93114

Pay Range: $16 - $17/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• Outreach to member providing education and training to care givers and members for transition
• Inbound and outbound calls
• 30-245 min calls
• Supports administrative care management activities including performing outreach, answering inbound calls, and scheduling services.
• Serves as a point of contact to members, providers, and staff to resolve issues and documents member records in accordance with current state and regulatory guidelines.

Key Requirements and Technology Experience:

• Skills-("SCHEDULING COORDINATOR" OR SCHEDULER OR "APPOINTMENT SCHEDULING") AND (MEDICAL OR HEALTHCARE OR MEDICAID OR MEDICARE) AND ("INBOUND CALLS" OR "OUTBOUND CALLS") AND (SPANISH).
• High call volume experience.
• Previous appointment scheduling experience
• Microsoft Office, 1 year of medical experience , be adaptable with a changing past, fast pace multitasking , Bilingual (Spanish) required
• Daily metrics
• Monthly audits for calls and performance
• Call to call turn around time
• Daily Team huddles
• 1x week team meetings
• 1 on 1 monthly/ bi monthly
• Training members that are transitioning
• Attendance for first 90 days is crucial no PTO
• No days of core training missed

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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