Clinical - Resource Specialist

Job Description: "Position Purpose:
Provides resource support to members and connects members to local resources for various services (e.g., employment, housing, independent living, justice, foster care) based on care/service assessment and plans
Works with leadership to identify the best, most appropriate local resources for member's needs based on industry best practices.
"Helps with assessing member needs and develops or contributes to the development of care plans/service plans for members with care team in accordance with their goals and preferences for various services (e.g., employment, housing, independent living, justice, foster care, and/or community transitions) including the identification and coordination of referral for care/services

Assists with connecting members to local resources for various services (e.g., employment, housing, independent living, justice, foster care), obtaining required documentation and supporting the application process, as needed

Acts as an available resource for members seeking local resource services support and works with members to determine eligibility and care needs based on assessments and care plans/service plans

Monitors delivery of care/services and performs follow up to members, caregivers, and/or providers to verify members have been transitioned or have access to the appropriate care/service in a timely manner

Works with providers, community-based organizations, community stakeholders, and governmental entities to support members and their families and/or caregivers in accessing essential care/services and resources in the local community

Assists with developing education and training programs for care management staff and providers to improve resource service identification for members in the local community

Supports with efforts to draft materials and assists in the development of local resource services, policies, and procedures including programs, eligibility lease agreements, advocacy, retention, emergency or temporary housing

Ensure all resource services information is appropriately documented and up to date

May conduct telephonic and in-person outreach to locate individuals and families in the community who are hard to reach

Other duties or responsibilities as assigned by people leader to meet the member and/or business needs
Performs other duties as assigned

Complies with all policies and standards"

Education/Experience:
Requires a Bachelor's degree and 2 4 years of related experience.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position."
Comments for Vendors: J2W:CB3