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Job Requirements of Technical Project Manager – Contact Center Programs:
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Employment Type:
Contractor
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Location:
Richardson, TX (Onsite)
Do you meet the requirements for this job?
Technical Project Manager – Contact Center Programs
Pyramid Consulting, Inc
Richardson, TX (Onsite)
Contractor
Immediate need for a talented Technical Project Manager – Contact Center Programs. This is a 12 Months Contract opportunity with long-term potential and is located in Richardson, TX(Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-92718
Pay Range: $55 - $57/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Requirements and Technology Experience:
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .J2W:CB3
Job ID:25-92718
Pay Range: $55 - $57/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Requirements and Technology Experience:
- Skills-["Google CCAI" OR "Dialog Flow", "Contact Center technologies", "PMP", "Scrum"]
- 10 years in project/program management, with at least 5 years in contact center or customer experience programs.
- PMP or Agile/Scrum certification is a plus.
- Google CCAI/Dialog Flow
- Contact Center technologies
- PMP, Scrum
- Lead complex contact center initiatives with strong technical acumen.
- Engage senior/executive client leadership and manage matrixed teams effectively.
- Communicate confidently and operate independently with minimal guidance.
- Simplify complex concepts into clear presentations for leadership.
- Strong understanding of AI-driven contact center solutions.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .J2W:CB3
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