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Care Management Support Coordinator II

Pyramid Consulting, Inc Tampa, FL (Onsite) Full-Time
Immediate need for a talented Care Management Support Coordinator II. This is a 03+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-62406

Pay Range: $23 - $24/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:
 
  • Outreach members telephonically
  • Answer incoming calls from members or company associates.
  • Create Case, Create Tasks, Create Referrals in member’s chart in TruCare
  • Complete screenings in TruCare
  • Filter Excel Spreadsheet
  • Utilize Outlook Calendar for daily planning.
  • Document in TruCare
  • Assist Member is downloading Wellframe App and Onboarding
  • Educating members on Digital Case Management and Wellframe.
  • Handle 80-100 calls per week (outbound and inbound calls)
  • Complete screenings on all new members
  • Document all member interactions and outreach in Trucare
  • Onboard 5-10 members/week to Wellframe
Key Requirements and Technology Experience:
  • Skills-Referrals, care coordination, call center, Health care.
  • Typing Test
  • Medical – healthcare knowledge.
  • Health care insurance
  • Prior call center – care coordination
  • HS Diploma GED.
Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .

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Job Snapshot

Employee Type

Full-Time

Location

Tampa, FL (Onsite)

Job Type

Management

Experience

Not Specified

Date Posted

03/06/2025

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