Customer Service/Banker

Immediate need for a talented Customer Service/Banker. This is a 12+months contract opportunity with long-term potential and is located in Gresham, OR (Hybrid). Please review the job description below and contact me ASAP if you are interested.
 
Job ID:25-88211
 
Pay Range: $26 - $28/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• TRAINING PERIOD - 90 DAYS, SOME OT REQUIRED AFTER TRAINING PERIOD.
• CANDIDATE MAY BE REQUIRED TO BE ONSITE 100% OF THE TIME DURING TRAINING PERIOD.
• POSITION IS IN OFFICE 5 DAYS A WEEK FOR AT LEAST 30 DAYS.
• AFTER 30 DAYS THERE MAY BE THE OPTION FOR HYBRID 3 DAYS IN OFFICE A WEEK AT OUR DISCRETION.
• CONVERSION EXPECTED/GUARANTEED FOR RIGHT CANDIDATE.
• Service customers phone and email inquiries.
• Assist customers in navigating on-line platforms and all Treasury Management products utilizing the Bank’s servicing tools such as emulation and co-browse.
• Maintain appropriate technical understanding of bank systems. Regularly attend trainings to support/expend knowledge base.

Key Requirements and Technology Experience:

• Key Skills;Banking/ Financial services/ Customer service
• Associate degree, or equivalent work experience.
• Three to five years of experience in financial services industry.
• Excellent verbal, written, and interpersonal communication skills
• Outstanding customer service and problem resolution skills
• Proficient computer skills, especially Microsoft office applications
• Experience with department-specific systems
• Advanced knowledge of departmental and bank products and services
• Technical support and/or cobrowse skills
• Preferred understanding of digital capabilities with experience in Information Technology environment
• Knowledge of Treasury Management Products/Services with preferred experience with GTM and Operations.

Our client is a leading Banking  Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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