Analyst 1, Cust Contract Admin

Immediate need for a talented Analyst 1, Cust Contract Admin. This is a 12+months contract opportunity with long-term potential and is located in San Deigo, CA(Remote). Please review the job description below and contact me ASAP if you are interested. 

Job ID: 24-50381

Pay Range: $40 - $46/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Have in-depth knowledge of the function, features and technical requirements for implementation of MMS solutions.
• Coordinates and completes the writing of technical responses for incoming IT and technical questions from RFPs, contracts, general customer questions or security audits
• Demonstrate strong project management skills to prioritize, triage, complete and track requests appropriately.
• Develop strong internal relationships with the technical Subject Matter Experts (SMEs) including the platform development teams and Global Marketing teams.
• Maintain training to remain current with knowledge depth on new versions and product releases.
• Consistently provide timely and accurate responses to avoid undue risk or lost opportunities for the company.
• Collaborates with the HIT team to deliver technical training to support MMS solutions and product releases
• Reviews product release content from platform and commercial teams to ensure technical details are complete to support IT customer conversations
• Works cross-functionally with product and information security to ensure product security whitepapers security are current and available with product releases
• Other responsibilities as assigned.

Key Requirements and Technology Experience: 

• Key skills; sales support . technical content and technical support
• Cloud experience or certification
• Bachelor’s degree preferably in a technical field, or equivalent experience
• Technical IT training
• Knowledge of client MMS products preferred
• Project management experience
• Demonstrated ability to multitask and balance competing priorities to meet deadlines
• Excellent writing skills, the ability to assimilate technical information from various sources into an accurate, customer facing response
• Driven by desire to assist and support
• Strong customer centric perspective
• Strong fit with client values

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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