Bilingual Customer Service representative

Immediate need for a talented Bilingual Customer Service representative. This is a 03 Months Contract opportunity with long-term potential and is located in Philadelphia, PA (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-88777

Pay Range: $15 - $19/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience:

• Skills-Spanish, Call Centre Exp, Medical Background Exp.
• Call Center Customer Service, inbound calls required (no telesales or collections) required
• Looking for excellent Customer Focused competencies - seeking service oriented individuals with strong customer service skills. 
• Must have empathy and strong problem solving skills.
• Must have strong verbal and written communication skills. This is a phone based position which requires excellent verbal communication; use of proper grammar; professional language/word choice vs casual language/slang; ability to clearly communicate complex messages over the phone.
• Ability to navigate through multiple systems at a time.
• ALL candidates must score a 80% or above on eSkills test.
• HS Diploma or GED 
• Fluent in Spanish, both written and verbal
• 2 years of customer service experience in a call center is required
• Healthcare industry experience a plus
• Strong Call Center Customer Service experience (Inbound calls) 
• Medical background helpful.
• Note-Location-Philadelphia, PA (Within 1 hr from Philadelphia, PA / Columbus, OH / Houston, TX / Bloomington, MN /Salt Lake, UT).

Our client is a leading Health Insurance Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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