Care Management Support Coordinator II

Immediate need for a talented Care Management Support Coordinator II. This is a 06+ Months Contract opportunity with long-term potential and is located in U.S.(Remote-CST/EST). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-69788

Pay Range: $24 - $25/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• Assist in activities related to the medical and psychological aspects of utilization and coordinated care; telephonic outreach attempts to members assigned each day;
• Consistently updating excel spreadsheets with member assignments listed; documenting each phone call
• High level of Teams and emails with supervisor
• Very supportive and works closely as a team and with supervisors.
• high volume calls with audit score of 90% minimum; 80-120 calls/day to Medicare population; 100% compliance required of all assigned members; completion of 600 members/month requirement (30 new members/daily assigned).

Key Requirements and Technology Experience:

• Skills-Member Outreach, High Volume Calls, Computer Skills.   
• 2 Years Customer Service in Healthcare Environment 
• Member Outreach 
• Moderate Computer Skills. Ability to navigate computer systems
• Microsoft Office. Beginner Excel Skills
• 2-3 years managed care setting, medical office/facility setting with demonstration of medical admin duties.
• Requires a High School diploma or GED.

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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