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Job Requirements of Business Process Analyst I:
-
Employment Type:
Full-Time
-
Location:
Detroit, MI (Onsite)
Do you meet the requirements for this job?
Business Process Analyst I
Pyramid Consulting, Inc
Detroit, MI (Onsite)
Full-Time
Immediate need for a talented Business Process Analyst I. This is a 12+months contract opportunity with long-term potential and is located in Detroit ,MI (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:24-48001
Pay Range: $30 - $35/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .
#cha J2W:CB3
Job ID:24-48001
Pay Range: $30 - $35/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Provide superior customer experience ensuring all escalations, to our support mailbox, are handled professionally, timely, and accurately.
- Key customer support, as needed, ensuring we’re exceeding their expectations.
- Brings operational and settlement/payment expertise to support the implementation of new operational processes and/or enhancements to existing processes.
- Daily monitoring and reconciliation of settlement / payment activities and prompt resolution of any discrepancies.
- Identification and clear escalation of potential risks and issues to leadership.
- Ensures all desk policy and procedures are maintained and accurate.
- Miscellaneous duties as assigned .
- Key Skills: Vendor Management
- Auction / Bid
- Critical thinking/problem solving;
- Strong MS Office skills, particularly Excel.
- Strong professional communication skills – written and verbal;
- Excellent time management.
- Intermediate knowledge of Microsoft Office applications including MS word, Excel, Access, and Outlook Must be critical thinker and effectively troubleshoot issues to identify solutions to customer needs Possesses excellent organizational and time management skills .
- Projects a professional phone and email manner .
- Possesses excellent communication skills (verbal, written, listening).
- Completes multiple tasks and assignments with minimal supervision.
- Maintains high levels of motivation, performance, and personal integrity aligned with Client corporate values Identifies areas for continuous improvement and make recommendations and/or implement solutions Is dependable and reliable.
- Maintains a positive attitude and cooperative spirit; a “can do” attitude Maintains sensitive and confidential information.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .
#cha J2W:CB3
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