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Job Requirements of Deskside Support:
-
Employment Type:
Contractor
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Location:
Madisonville, KY (Onsite)
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Deskside Support
Pyramid Consulting, Inc
Madisonville, KY (Onsite)
Contractor
Immediate need for a talented Deskside Support. This is a 12+months contract opportunity with long-term potential and is located in Madisonville, KY (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-70816
Pay Range: $22 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Requirements and Technology Experience:
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .
#Del J2W:CB3
Job ID:25-70816
Pay Range: $22 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Requirements and Technology Experience:
- Key Skills:Installation, Configuration, Troubleshooting.
- PC/laptop Deskside | Break/Fix Support | Hands&Feet | Install, Move, Add, Configure “IMAC”
- Repair, test, image and clean PC’s, laptop, monitors, printers, and other related hardware.
- Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware.
- Experience with asset management. Install, move, add, and change.
- Large IMAC events expected for client printer migration and PC refreshes.
- Assure that all tickets requiring follow up work and/or calls receive appropriate attention.
- Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer’s site .
- Back up and burn end user data.
- Assist in developing and documenting improvements to current processes. Assist other coworkers in resolution of end users’ technical issues across the program.
- Assist Site Leader in the execution of established processes and escalations.
- Ability to handle multiple projects.
- Experience working in an enterprise environment.
- Be able to be on feet and physically walk potentially a good portion of the day while visiting customers’ work area.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .
#Del J2W:CB3
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