L&D Program Manager II

Immediate need for a talented L&D Program Manager II. This is a 12+ months contract opportunity with long-term potential and is located in U.S(Remote). Please review the job description below and contact me ASAP if you are interested. 

Job ID: 24-47307

Pay Range: $50 - $55/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Project manage and coordinate exam development, localization, and go to market plans to ensure timely delivery of certification
• Schedule program activities, such as exam development workshops and team presentations
• Manage event planning, logistics, and execution
• Coordinate subject matter expert recruitment, onboarding, communication, work assignments, and rewards/incentives
• Work with regional and cross-functional Blueprint team members and advocates to drive
• support for the program
• Work with cross-functional teams across Meta to drive support of programs
• Ensure content accuracy to reflect product updates and terminology changes in a timely fashion by coordinating with subject matter experts
• Handle operational interactions with test delivery and test development vendors
• Maintain internal policies and process documentation
• Review and evaluate vendor reports (volume, pass-rate, surveys, financials, forensics,
• web monitoring, etc.)
• Triage candidate support, escalations and security issues
• Administer roles, permissions and business rules in vendor systems
• Import, export, and analyze data as needed for reporting requests
• Coordinate and/or conduct live testing (exam) events, if applicable
• Identify ways to improve efficiencies and increase impact

Key Requirements and Technology Experience: 

• Key Skills; Schedule program activities, such as exam development workshops and team presentations.
• Coordinate subject matter expert recruitment, onboarding, communication, work assignments, and rewards/incentives.
• Work with regional and cross-functional Blueprint team members and advocates to drive support for the program.
• Certification, Exam and Test development experience.
• This program manager will manage the development and maintenance of certification exam programs.
• Project management and program management experience
• Experience with databases and spreadsheets
• Factual reporting and presentation design experience, and experience working with marketing, messaging and calls to action
• Analytical/investigative experience
• Experience working on cross-functional, matrixed teams
• Testing and certification experience
• Customer service experience
• Vendor management experience.

Our client is a leading Meta Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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