Client Account Support Analyst

Immediate need for a talented Client Account Support Analyst. This is a 03+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:24-48407

Pay Range: $24.50 - $25.17/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• Delivers professional activities in the Client Services job family.
• Responsible for providing client support in the areas of service, maintenance and penetration.
• Responds to inquiries, solving problems, and ensuring client satisfaction with products and service. Coordinates with account manager to ensure needs are met and potential problems are averted.
• Keeps account manager informed of account status and opportunities for expanded business.
• May make on-site presentations to existing and prospective clients to educate and inform on products.
• Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas.
• Provides standard professional advice and creates initial reports/analyses for review.
• May provide guidance, coaching, and direction to more junior members of the team in Client Account Support.

Key Requirements and Technology Experience:

• Skills-Credentialing, Data Entry, Healthcare.
• 2 year minimum of data entry experience.
• Credentialing/Licensing/Contracting experience preferred, but not required.
• Independent Worker.
• Intermediate PC Skills.
• Intermediate proficiency with Microsoft Office Products.
• WPM included on resume is encouraged but not required.
• Excellent written and verbal communication skills.
• Excellent time management skills.
• HS Diploma or GED equivalent.

Our client is a leading healthcare Insurance Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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