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Customer Service Advocate I

Pyramid Consulting, Inc Slab City, CA (Onsite) Full-Time
Immediate need for a talented Customer Service Advocate I. This is a 06+ Months Contract opportunity with long-term potential and is located in U.S(Remote- CA). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-61326

Pay Range: $18 - $19/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:
  • As a part of our hiring process, along with an option to directly connect with a Recruiter or apply online, we now offer a texting option to enhance your candidate experience. Click the link below which contains the job description and a few basic questions that will help you ensure this is a good fit and expedite the shortlisting process or you can directly email me.
  • Calling health plan members to ask them about their medical care/30-50 member calls in a day.
  • If they haven’t completed their recommended tests and screenings, we encourage them to schedule those appointments, to keep them healthy.
  • By helping them stay on top of their health care screenings, we are making a difference by helping them live long, healthy lives.
  • The daily productivity of each customer service representative will be recorded and monitored.
  • Calling members regarding important preventive care.
  • Utilizing database to track and document outbound calls & other programs and tools.
Key Requirements and Technology Experience:
  • Skills-Word, Excel, Outlook.  
  • Customer service experience.
  • Basic Computer Skills (Word, Excel, Outlook).
  • Strong verbal skills.
  • Healthcare experience.
  • Call Center experience.
  • High School Diploma/GED.
Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .

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Job Snapshot

Employee Type

Full-Time

Location

Slab City, CA (Onsite)

Job Type

Customer Service

Experience

Not Specified

Date Posted

03/27/2025

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