Customer Solutions Engineer

Immediate need for a talented Customer Solutions Engineer. This is a 06+ Months Contract opportunity with long-term potential and is located in Sunnyvale, CA (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-10118

Pay Range: $118 - $122/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• In Partnership with Business Development Teams :
• Provide High Touch Technical Support with Strategic Clients to Facilitate the Migration from the content API for shopping to the merchant API .
• Manage Relationships with a portfolio of partners with senior internal and external stakeholders
• Design support solutions to complex customer challenges and recognize patterns that can be reused by other partners.
• Perform implementation reviews, advocate new product features, educate partners and ensure the prompt and proper resolution of technical challenges.
• Communicate pre-migration assessment, flag detected errors and migration-related issues.
• Work With Business Development, Product Managers and partner operations managers to upgrade top clients’ integration and make tools requests required to improve processes and performance.

Key Requirements and Technology Experience:

• 4-5 Years of experience in a technical, partner-facing role with a strong customer focus.
• Experience coding in one or more general purpose languages (E.G., Python, Java, Go, C Or C++) Including Data Structures, Algorithms, And Software Design.
• Deep expertise with restful APIs, including integration, troubleshooting, and debugging. coding skills required. experience with client's shopping apis is a huge plus!
• Proficiency In SQL for managing and analyzing data.
• Trust & safety experience
• Proven Project Management Skills, with experience in managing complex technical migrations.
• Excellent cross-functional collaboration and communication skills.
• Language: Fluent English Is Required. Other Languages (Spanish, Portuguese, Chinese, Japanese.. Appreciated)

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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