Provider Data Representative

Immediate need for a talented Provider Data Representative. This is a 06 months contract opportunity with long-term potential and is located in Plano, TX(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-78507

Pay Range: $17 - $19/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• These positions will be onsite at the office in Plano, TX (1640 Dallas Pkwy, Plano, TX, 75093)
• Candidates must live within a 30 mile radius of the office location.
• Candidates that live without this radius should not be submitted at this time.
• No absences/time off will be approved during the training period and any candidates that have pre-planned time off during January/February (or during the first 90 days) should not be submitted
• During first 90 days, 2nd absence is grounds for termination
• Delivers straightforward administrative and/or other basic business services in Provider Data.
• Maintains current provider data for the largest, most complex account structures.
• Maintains provider data to ensure the quality of the network.
• Coordinates provider enrollment, and assists with coordination of meetings with providers for training, contracting, and reporting.
• May be responsible for reporting and tracking provider calls and complaints. Updates directories for all contracted organizations. Issues tend to be routine in nature.
• Good knowledge and understanding of Provider Data and business/operating processes and procedures.
• Works to clearly defined procedures under close supervision.

Key Requirements and Technology Experience: 

• Key Skills; Previous Outbound or Inbound Call Center, 2 years is ideal
• Prior experience working in a dental or medical healthcare environment
• Good knowledge and understanding of Provider Data
• Computer Proficiency
• Courageous - to do cold calls
• Ability to work within a team environment and be a direct contributor
• Strong interpersonal skills, establishing rapport and working well with others
• Strong customer service skills
• Computer proficiency, willing to learn new systems
• Ability to work in a goal orientated environment
• Ability to meet high standards for attendance
• Previous Outbound or Inbound Call Center, 2 years is ideal
• Prior experience working in a dental or medical healthcare environment
• Basic healthcare terminology
• Microsoft Suite skills
• Ability to talk and type simultaneously
• Self-starter, not afraid to ask questions when needed
• Excellent written and verbal communication skills
• Outbound phone etiquette
• Cold calling is required to do for this position
• High School Diploma or Equivalent

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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