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S4 Service Management Architect

Pyramid Consulting, Inc Chicago, IL (Onsite) Contractor
Immediate need for a talented S4 Service Management Architect. This is a 06+months contract opportunity with long-term potential and is located in Chicago, IL /Charlotte, NC(Remote).  Please review the job description below and contact me ASAP if you are interested.

Job Diva ID- 26-07144  

Pay Range: $90   - $100 /hour .  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:
  • Fiori In-House Repair Functionalities: Managing repair processes including pre-checks, customer returns, diagnosis, quotations, repairs, internal orders, external workforce procurement, time confirmations, billing preparation, and billing document requests.
  • Fiori Field Service Functionalities: Handling solution quotations, subscription contracts, service order quotations, field service orders, advance shipment of parts, procurement, internal orders, service confirmations, FSM integration, and billing
  • Fiori Service Contract Management: Managing service contract quotations and contracts, recurring service and maintenance plans, service monitoring, analytics, and RAR setup and integration.
  • Fiori Warranty Claim Management: Customer claim processing and supplier recovery processing.

Key Requirements and Technology Experience: 

  • Must have skills: -"Service Management", "Warranty", "Customer Service"
  • Need specialization in SAP Service Process implementations, particularly in S4 Hana Service, ERP Customer Service, CRM Service, and Warranty Claim Management.
  • Experience in Utilities, Life Sciences, Public Sector will be a plus.
  • Exposure with multiple S/4 Hana releases such as 1709, 1809, 1909, 2021, 2022, and 2023 will be a key consideration.
  • The individual should demonstrate cross-module knowledge such as S/4 Hana Service, ERP Customer Service, CRM, SD, MM, PM, FI-CA, FI-CO, and PS.
Our client is a leading  IT industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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Job Snapshot

Employee Type

Contractor

Location

Chicago, IL (Onsite)

Job Type

Management

Experience

Not Specified

Date Posted

04/28/2026

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