Workplace Experience Coordinator.
Job ID: 25-63562
Pay Range: $22 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
-
Customer Experience & Workplace Operations
- Serve as the first point of contact for employees and visitors, providing a welcoming and professional experience.
- Issue visitor and parking passes while ensuring compliance with security protocols.
- Answer and direct telephone inquiries professionally; assist with reservations and scheduling.
- Address employee and guest inquiries or complaints with a customer-service-driven approach.
- Facilities & Vendor Coordination
- Liaison with Facilities Management, Security, and Experiential Events teams for building/site maintenance issues.
- Manage service tickets, equipment repairs, and monitor program utilization.
- Oversee vendor/service-provider relationships related to office services, such as plant maintenance, EV stations, and fitness equipment.
- Process and manage purchase orders in multiple systems while supporting vendor management.
- Event Planning & Employee Engagement
- Plan, facilitate, and coordinate on-site and virtual Workplace programs such as Farmer’s Market, Food Truck Rush, and Mobile Auto Detailing.
- Secure event spaces, ensure proper setup and teardown, and coordinate event logistics.
- Maintain and update employee-facing communication channels to promote campus services.
- Ensure event bookings are properly scheduled, with adequate setup and cleanup time.
- Administrative & Communications Support
- Apply templates to produce marketing materials while maintaining brand messaging.
- Update and maintain various internal databases for tracking purposes.
- Write routine reports, communications, and memos while explaining complex details as needed.
- Present information to large employee groups in meetings or training sessions.
- Clarify and reassign incoming event tickets to the appropriate workplace team member.
- Hours/Work Schedule: 8-4:30pm
Key Requirements and Technology Experience:
- Key skills; Front Desk , Vendor coordination, Event planning, Facilities Management, Purchase Orders
- 1+ year of experience in a customer-facing role (e.g., front desk, hospitality, concierge, event coordination).
- Strong customer service and communication skills with a personable demeanor.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Experience with vendor coordination and event planning.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Experience in a corporate or hospitality environment.
- Strong problem-solving and organizational skills.
- Experience with purchase order processing and vendor management.
Our client is a leading Real Estate Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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