Enrollment/Billing Senior Representative

Immediate need for a talented Enrollment/Billing Senior Representative. This is a 03 Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-92122

Pay Range: $19 - $19.43/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• Manage a portfolio of B2B customer accounts to ensure timely collection of receivables
• Proactively contact business clients via phone, email, and customer portals to resolve past-due balances
• Research and resolve payment discrepancies, short-pays, and disputes in coordination with internal teams (Sales, Customer Service, Billing, Cash, et..)
• Monitor aging reports and prioritize collection efforts based on risk, balance, and payment trends
• Maintain accurate collection notes, status updates, and documentation in the ERP system
• Escalate high-risk accounts or unresolved issues to leadership in a timely manner
• Contribute to continuous process improvement initiatives for the collections workflow
• Schedule and lead customer-facing WebEx meetings to review aging, payment trends, and open issues
• Send out account statements in Excel format on a regular basis and support customer inquiries related to those statements.

Key Requirements and Technology Experience:

• Skills-SAP; B2B Collections, Healthcare/pharmaceuticals, MS-Excel.
• 2 years of experience in B2B collections or accounts receivable; industry experience ins specialty distribution, healthcare or pharmaceuticals strongly preferred
• Proficient in Microsoft Excel, including preparing and formatting customer-facing statements (VLOOKUPs, pivots tables a plus)
• Comfortable leading virtual meetings with customer and internal teams
• Working knowledge of SAP
• Excellent communication and negotiation skills, with professional and customer-focused demeanor
• Ability to work independently, manage multiple priorities, and meet deadlines
• High attention to detail and problem-solving skills
• WORK HOURS
• Employee must be available to work between 10:00AM EST-7:00PM
• 2 years of relevant experience

Our client is a leading healthcare and insurance Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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