Provider Relations Associate Analyst

Immediate need for a talented Provider Relations Associate Analyst. This is a 12+ Months Contract opportunity with long-term potential and is located in Plano, TX (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-78504

Pay Range: $18 - $19/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• Contributes to the Provider Relations job family in a support capacity.
• Supports and maintains positive relationships with health care professionals within the network.
• Provides high quality service to health care professionals.
• Provide assistance regarding education, contract questions and non-routine claim issues.
• Coordinates communications process on such issues as administrative and medical policy, reimbursement and provider utilization patterns.
• Assists providers in contract compliance and credentialing issues. Assists with preparation or modification of provider contracts.
• Completes output (documents, analyses, product) in specific work area to appropriate time and quality targets.
• Works under own initiative, prioritizes own work, and meets agreed timescales.
• Work is subject to frequent review by more experienced professionals in Provider Relations.

Key Requirements and Technology Experience:

• Skills-Providers relations, Call Centre, Inbound/Outbound, Computer Literacy
• Computer Proficiency
• Prior Call Center Experience
• Ability to convey complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others
• Strong interpersonal skills, establishing rapport and working well with others
• Strong customer service skills
• Computer proficiency, willing to learn new systems
• Ability to work in a goal orientated environment
• Ability to meet high standards for attendance
• Computer proficiency, willing to learn new systems
• Previous Outbound or Inbound Call Center, 2 years is ideal
• Microsoft Suite skills
• Ability to talk and type simultaneously
• Self-starter, not afraid to ask questions when needed
• Excellent written and verbal communication skills
• Phone etiquette
• High School Diploma or Equivalent.

Our client is a leading healthcare and insurance Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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