Patient care coordinator

Immediate need for a talented Patient care coordinator . This is a 06+months contract opportunity with long-term potential and is located in San Antonio TX (Remote). Please review the job description below and contact me ASAP if you are interested.
 
Job ID:25-70788
 
Pay Range: $17- $18/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• Location: WFH but must be located near a client Facility – Corpus Christi, San Antonio, McAllen, Austin, Irving
• Shift: Monday – Friday, 8am-5pm occasional OT (usually until 6 or 7 pm, or on a Saturday)
• Typing speed: 40wpm
• Schedule field staff to assess members for eligible services over a phone queue and tasks
• Please lock them down on being timely and professional, attendance is critical.
• Metrics - 25 members/day (attempting to schedule or scheduling them)
• Strict turnaround time for this department – if not met, subject to potential liquidated damages by the state
• Fast-paced environment and expected to follow up within a certain timeframe.
• Training is in-house rather than with a set Client trainer.
• People Leader will send email with instructions.
• Per email, candidates to text people leader once started on first day at 8am, but no later than after IT call and access to the network is gained.
• Will be setting up equipment, contacting Service Desk if needed.
• Once activated in the system, connect with Manager and Team Lead
• Client University training modules to complete compliance items
• Slotted lunch time and break times.
• Fast-paced environments, not just working at own pace in a doctor’s or medical office without being held to strict deadlines.
• Home health or managed care experience was previously required, but we are willing to train on this and open a wider net for candidates like other managers in this area!

Key Requirements and Technology Experience:

• Key Skills:Call Center/Customer Service,  Healthcare, Member outreach, Managed Care, Scheduling .
• Typing: At least 40 WPM – Microsoft Suite Experience needed
• 1 year of Call Center/Customer Service
• 1 year of Healthcare Experience
• Good job tenure
• Home Health or Managed Care, Scheduling Experience
• Disqualifiers: job tenure less than one year
• High school diploma or GED
•  Home Health or Managed Care
• Scheduling Experience

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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