Laboratory Service Support Specialist

Immediate need for a talented Laboratory Service Support Specialist. This is a 03+months contract opportunity with long-term potential and is located in Boston, MA (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-65662

Pay Range: $28 - $32/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Plans and oversees enterprise-level support and service activities for company products and services for a designated client or group of clients. 
• Ensures quality service and operational performance within the parameters of program and delivery standards. 
• Develops client relationship and understanding of client business and product installations to identify service needs, plan service delivery and drive use of proactive service and support mechanisms to reduce client downtime and support costs. 
• Acts as single point of client contact to coordinate resolution of service incidents and escalation of technical issues. 
• Collaborates with sales and support groups to demonstrate value of support offering to client and identify opportunities for expanded support business

Key Requirements and Technology Experience:  

• key skills; Inventory Management.
• instrument / Equipment inventory
• Customer Support / Support
• Pharmaceutical Background

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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