Eligibility Lead Representative

Immediate need for a talented Eligibility Lead Representative. This is a 03+months contract opportunity with long-term potential and is located in U.S(Remote). Please review the job description below and contact me ASAP if you are interested.
 
Job ID:25-72967
 
Pay Range: $24 - $25/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).


Key Responsibilities:

• Receive calls from existing customers looking to cancel their current policy and assess /identify the reason for the cancellation request.
• Conduct a needs assessment to determine options to address customer’s cancellation reasons.
• Outbound calls to existing customers.
• Successfully upsell/cross sell existing customers as available.
• Participate in other assigned Sales Team projects as needed.
• Provide feedback and guidance on market nuances, marketing campaigns and plan operations.
• Attend internal Sales Meetings, Training's and other company events as requested.
• Other duties as assigned.

Key Requirements and Technology Experience: 

• Key Skills: Active Life and Health insurance license.
• Working knowledge of the health insurance industry.
• Understanding of the various Client Medicare products (Medicare Advantage, Medicare Supplement, Part D, Ancillary).
• Must be available to work evenings, weekends and holidays and commit to and adhere to a phone schedule and shift.
• Standard shifts are anywhere between 8:00am and 8:00pm all time zones and are subject to change based on staffing and business needs.
• Strong telephone verbal and listening skills.
• Ability to work in a fast-paced environment.
• Dedication and commitment to exceptional customer service when selling and servicing our customers.
• Excellent verbal and written communication skills, including oral presentation.
• Strong organizational skills with an attention to detail.
• Working knowledge of Microsoft Office, Salesforce.
• Understanding of the various Client Medicare products (Medicare Advantage, Medicare Supplement, Part D, Ancillary).
• Able to work independently and in a team setting.
• Possess an active Life and Health insurance license.
• High School Diploma.
• As a part of our hiring process, along with an option to directly connect with a Recruiter or apply online, we now offer a texting option to enhance your candidate experience. Click the link below which contains the job description and a few basic questions that will help you ensure this is a good fit and expedite the shortlisting process or you can directly email me.
  https://hire.glider.ai/connect/85157957

Our client is a leading Healthcare insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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