Admin Clerical-Subject Matter Expert-Contractor

Top Three things Worker will be doing

This PAR 1 position must create a positive customer experience for all patients through personalized care with the:

1) Ability to ensure accurate demographics are added to the patient account at time of service verifying all required registration fields for Emergency, outpatient, and L&D patient,

2) Obtaining regulatory signatures for patient prior to service and as required through the patient stay.

3) Compliance with federal, state, and local regulations, while notifying Patient Financial Advisors of outside coverages to apply to the account for the stay.

4) Effective communication with patients regarding personal payment liabilities and collecting patient cost share when applicable.

Top Three Skillsets needed:

Customer Service

Efficiency while having attention to detail, accuracy in data entry.

Ability to sit, stand, walk, push for potentially long periods of time throughout the day

Human Relations Skill:

Demonstrated ability to interact in a sensitive/empathetic manner with patients, their families, and staff, with communication techniques,

Demonstrate tactful approach with diverse groups of individuals, members, and public in an age appropriate manner.

With the ability to listen actively, respond to fellow employees/customers in a timely, competent manner. J2W:CB3