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Operations Coordinator

Pyramid Consulting, Inc Durham, NC (Onsite) Full-Time
Immediate need for a talented Operation Coordinator. This is a 06+ Months Contract opportunity with long-term potential and is located in Durham, NC(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:25-60063

Pay Range: $17 - $18.50/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:
  • Maintain and update paper and electronic/database files, scan paper records into electronic system and/or convert/compile data for departmental reports.
  • Research incorrect or missing information on claims, applications, medical records, surveys and/or correspondence.
  • Coordinate and/or record incoming and outgoing work as needed for business area including scheduling, supplies, reporting, tracking, monitoring and verifying receipt date and expected completion dates of outstanding work.
  • Type and generate letters, memos, envelopes and forms to support departmental needs.
  • May receive incoming calls from customers or providers and direct them to the necessary area.
  • May place outbound calls to verify information on claims, surveys, returned mail or other documents.
  • May receive inbound calls or place outbound calls to enroll and educate members in disease management or other health related programs.
  • May serve as the departmental Business Unit Coordinator (BUC).
  • May prepare and deliver work to go to the imaging department. Correct work that is returned from the imaging department.
  • For Mail Services-Maintain and update paper and electronic/database and/or convert/compile data for departmental reports.
  • Research incorrect or missing information on correspondence.
  • Coordinate and/or record incoming and outgoing work as needed for business area including scheduling, supplies, reporting, tracking, monitoring and verifying receipt date and expected completion dates of outstanding work.
Key Requirements and Technology Experience: 
  • Skills-Mailroom clerk, Scanner, Document Scanner and Shipping & Receiving.
  • May receive incoming calls from customers or providers and direct them to the necessary area.
  • May serve as the departmental Business Unit Coordinator (BUC).
  • May prepare and deliver work to go to the imaging department. Correct work that is returned from the imaging department.
  • Coordinates all mail services reporting to include courier, presort and postage
  • Perform fulfillment duties for the department.
  • Hiring Requirements.
  • High school diploma or GED.
  • 0-2 years of experience in related field.
  • MANAGER NOTES:ONSITE 5 DAYS A WEEK.
  • EXPERIENCE IN MAIL ROOM / SHIPPING AND RECEIVING A MUST.
  • SCANNING MAIL / SORTING AND SHIPPING PACKAGES.
  • INCOMING AND OUTGOING. 
Our client is a leading health services Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Job Snapshot

Employee Type

Full-Time

Location

Durham, NC (Onsite)

Job Type

Other

Experience

Not Specified

Date Posted

02/20/2025

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