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Care Management Support Coordinator

Pyramid Consulting, Inc Phoenix, AZ (Onsite) Contractor
Immediate need for a talented Care Management Support Coordinator. This is a 05+ Months Contract (possible extension) opportunity with long-term potential and is located in U.S(Remote). Please review the job description below and contact me ASAP if you are interested.
 
Job ID:25-71649
 
Pay Range: $20 - $22/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:
  • CM Support Coordinators are assigned at least 30 members daily to outreach, CM Support Coordinator will do 1 call attempt per day to #s listed for member.
  • If a # is invalid PC will also make a call attempt to get a valid #
  • If member is reached, CM Support Coordinator will review CareGaps with members, offer to assist with scheduling appointment, complete HRA if needed, and confirm member has no other questions/needs.
  • 25 new members per day, 125 per week, and 500 per month .
  • Audit score of 90% or better .
  • Complete all outreach attempts within the 10-day maximum timeframe .
  • Use proper note documentation .
  • 80-100 Calls per day .
Key Requirements and Technology Experience:
  • Key Skills: 2 yr health care experience .
  • At least 1.75yr Experience with HIPAA procedures .
  • High volume inbound/outbound call experience .
  • Customer service .
  • High School Diploma or equivalent GED .
  • As a part of our hiring process, along with an option to directly connect with a Recruiter or apply online, we now offer a texting option to enhance your candidate experience. Click the link below which contains the job description and a few basic questions that will help you ensure this is a good fit and expedite the shortlisting process or you can directly email me.
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .

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Job Snapshot

Employee Type

Contractor

Location

Phoenix, AZ (Onsite)

Job Type

Management

Experience

Not Specified

Date Posted

05/19/2025

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