Tax Preparer

Immediate need for a talented Tax Preparer. This is a 03+ months contract opportunity with long-term potential and is located in Spokane, WA(Onsite). Please review the job description below and contact me ASAP if you are interested.
 
Job ID: 25-57763
 
Pay Range: $35 - $40/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities: 

• Fully Onsite in following Location:
• 99201 Spokane County, WA
  97205 portland OR
  47711 Evansville IN
  89501 Reno NV
  62305 Quincy IL
  59718 Bozeman MN
  29401 Charleston SC
  99801 Juneau AL
  87120 Albuquerque New Mexico
• Set schedules – guaranteed 20+ hours a week(Par-time role)
• This is an onsite, customer-facing role to help TurboTax customers who are working on their tax returns or have delegated their tax returns with:
• Tax advice
• Full Service return preparation and signature
• Product/software inquires
• Tax calculations
• Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep (extensive) knowledge and expertise in the field of tax preparation.
• Apply defined practices, procedures, and company policies to troubleshoot and resolve custom tax advice and preparation inquiries.
• Document customer interactions
• Work continuously toward meeting company KPI metrics and Big Bet Goals.
• Participate in pilot testing, projects, and experience validations, as needed
• Show Proficiency in the Following Topics
• Tax Filing Status
• Dependent Eligibility
• Child Tax Credit
• Multi-State Taxes
• Wage Income
• Itemized Deductions
• Retirement Income

Key Requirements and Technology Experience: 

• Key skills; Tax Preparation, PTIN, CPA or EA or Practicing attorney
• An active PTIN is required to be eligible for these positions.
• Depending on state requirements, an unrestricted credential (CPA/EA/Practicing Attorney) may be
• required.
• 2+ seasons of professional Tax Prep experience filing 30+ returns per season
• On a Typical Day, you will:
• Provide superior customer support, helping customers prepare their income tax returns on site.
• Create an excellent customer experience using your expertise in tax preparation and technical ability.
• Resolve customer problems in a friendly manner to ensure high customer satisfaction.
• Carefully document all customer interactions

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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