Quality Assurance

Immediate need for a talented Quality Assurance. This is a 06+months contract opportunity with long-term potential and is located in MO(Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-01396

Pay Range: $45 - $50/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• This person will be managing the localization call flows (for our IVR) between the vendor and internal teams.
• The vendor will provide Spanish translations and the person in this role will QA those translations for linguistic and cultural accuracy.
• Attention to detail is critical. If they have SSML mark up experience that is a big bonus. We can also train to do this task.
• Accessibility knowledge is also a bonus.
• This work is for a conversation design team creating experiences for an IVR system for Client’s call center.

Key Requirements and Technology Experience:

• Conversation design team – part of larger Telephony product domain.
• Designing the IVR, chatbot experiences for Client.
• Fluent in Spanish
• Advanced grammatical knowledge in Spanich for linguistic and cultural accuracy
• Attention to detail for providing quality control for content documentation

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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