Desktop Analyst Mid

Immediate need for a talented Desktop Analyst Mid. This is a 09+months contract opportunity with long-term potential and is located in ENON, OH (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-68656

Pay Range: $28 - $35/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience: 

• Key Skills; Prior help desk experience, VIP/white glove Support, iPhone support experience and ServiceNow
• Laptop setup/deployment.
• Ability to research and resolve issues.
• Capable of working in a fast-paced environment.
• Excellent verbal communication skills and the ability to explain technical information in layman’s terms.
• Well organized with the ability to work under pressure and meet tight deadlines.
• Excellent understanding of intra-department functions and operations.
• Ability to perform repeated bending, standing and reaching.
• Ability to provide white glove support for Executives.
• Provide iPhone support.
• IT Troubleshooting Skills.
• Experience supporting iOS and Windows.
• Experience Troubleshooting Outlook, Printers, Hardware, VPN, applications.
• Requires IT degree or relevant certifications.
• Researching questions using available information resources

Our client is a leading Retail Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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