Engagement Manager

Immediate need for a talented Engagement Manager. This is a Fulltime opportunity with long-term potential and is located in U.S. (Remote). Please review the job description below and contact me ASAP if you are interested.
 
Job ID: 25-55377
 
Pay Range: $140000 - $155000/annum.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Manage large-scale SaaS implementation projects with numerous verticals, working with customer leadership teams to prove value provided by client.
• Serve as primary point of contact and project manager between the customer and all internal teams, including tracking and delivering on commitments to customer, and leading internal and external meetings.
• Collaborate directly with the customer to understand the goals, testing strategies, and execution plan for marketing programs.
• Maintain strong relationships with the customer’s end user teams and project stakeholders, including data, analytics, and marketing teams.
• Develop use cases and collect success stories to drive increased platform usage and ensure awareness of customer success at all levels within customer organization.
• Direct and develop project budgets and timelines for customers, managing the overall project team on a day-to-day basis.
• Engage as needed in pre-sales conversations to facilitate services scoping and contracting and to highlight post-sales services processes and their value to customers.

Key Requirements and Technology Experience: 

• Bachelor's degree or equivalent
• 8+ years of experience in a consulting/ system integrator company, in a customer facing role, managing enterprise level, complex SaaS implementations with budgets over $500k
• Experience working with large datasets, response metrics, trends, and marketing measurement methodologies
• Willingness to travel up to 30% of the time
• Knowledge of SQL or other coding languages (e.g. Python) preferred. Note, the Sr. EM is not expected to write any code, but the knowledge can be very helpful for technical conversations
• Our work is broad and complex in nature - please don't rule yourself out if you do not meet every requirement.
• Notes from Manager:Looking for Data Engineering Project/Delivery with expertise working in "Data Solutions, have strong Databases expertise, ETL, Python, SQL & AWS".
• This is 60-70% Functional & 30-40% Technical (No coding reqd.) position.
• 100% Remote (prefer someone from West Coast).

Our client is a leading Business Process Outsourcing Industry, and we are currently interviewing to fill this and other similar fulltime positions. If you are interested in this position, please apply online for immediate consideration.

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