Accounting Operations Analyst 1

Job Summary:
Using established procedures to correctly identify and input premium & non-premium payments into the corresponding systems
Perform required cross-checks to ensure quality and integrity of data entered
Adhere to departments controls to ensure tasks are completed in alignment with MAR controls
Utilize various systems to research payments received in-house or presented via bank imaging tools
Collaborate with internal business partners such as Accounting, Billing, and AR to ensure payments are allocated and/or reconciled appropriately
Build relationships with external business partners to include bank vendors in research and resolution of payment issues
Understand the time constraints and deadlines associated with payment research and application to ensure all Service Level Agreements (SLAs) are met
Complete batching and prepping of incoming mail in alignment with internal controls
Ensure timely research and application of payments generated on daily exception report in alignment with peak and off-peak periods (i.e. Open Enrollment)
Have insight into the types of payment adjustments, their use, and customer impact
Understanding of how daily deliverables impact internal and external business partners as well as the overall customer experience
Research and complete inquiries in accordance with internal SLAs
Maintain departmental production and quality metrics
Transmit checks via RDC (Remote Deposit Capture) & Virtual lockbox & complete appropriate reporting
Suggest, develop, and implement process improvements
Awareness of expected outcomes of daily deliverables and proactive resolution of exceptions
Perform other tasks as business needs require
Will participate in projects as needed


Qualifications:
Bachelors Degree or equivalent with up to 2 years relevant work experience
Ability to effectively manage competing priorities
Ability to actively engage with team members in completion of daily tasks, problem resolution, and strategic planning
Ability to analyze data and draw logical conclusions as to root cause
Must be able to function in a fast-paced environment, with a strong emphasis to details
Excellent written and verbal communication skills
Proficient with Microsoft Excel, Word, and Outlook
Treasury experience in Healthcare / Insurance Industry preferred
Having knowledge of Oracle applications and PeopleSoft experience is preferredJ2W:CB3