Senior Network Technician

Immediate need for a talented Senior Network Technician. This is a 06+months contract opportunity with long-term potential and is located in Salem ,OR (Onsite). Please review the job description below and contact me ASAP if you are interested.
 
Job ID:24-47945
 
Pay Range: $43 - $45/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• Support the day-to-day salesforce needs of the business globally to ensure operational flow.
• Manage user support requests & escalations and respond in a timely manner.
• Provide guidance to users on how to utilize the system to meet their needs.
• Manage multiple simultaneous enhancement projects and project-related tasks on time within an Agile development process.
• Work with cross-functional stakeholders to clarify requirements, demo changes, and answer questions about system and improvements.
• Administer aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups.
• Works with IT teams to ensure system integrations are working correctly.
• Works with Data Integrity Specialist to identify, merge, clean-up data.

Key Requirements and Technology Experience:

• Key Skills:MS Office 365,TeamsSharePointSAP Business ObjectsBluJay (preferred not required),Salesforce.com,Validity,MS SQL experience,Zoom.
• Extensive Salesforce product knowledge and at least 3-5+ years of Salesforce.
• Administration hands-on experience with Sales & Service Cloud.
• Ability to work independently and proactively.
• Excellent project management skills.
• Excellent problem-solving skills.
• Ability to liaise with stakeholders at all levels.
• Knowledge of databases.
• Enterprise software systems.
• Zoom phone (management).
•  Ability to learn and adapt to changing technology.

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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