ServiceNow Legal Service Architect

Immediate need for a talented ServiceNow Legal Service Architect (ServiceNow LSD module). This is a 06+months contract opportunity with long-term potential and is located in Bothell, WA / Atlanta, GA (Onsite). Please review the job description below and contact me ASAP if you are interested.
 
Job ID: 25-73212
 
Pay Range: $70 - $75/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Requirements and Technology Experience:  

• Understanding of legal processes, including contract management, legal requests, and matter management
• Understanding of integration of legal service delivery (LSD) with third party applications.
• To have good communication and interpersonal skills for effective communication with client, technical and other project stakeholders.
• To have good documentation skills for effective documentation of the project related documents like – process document, functional requirement specification document (FRS), test cases, training decks etc.
• To have knowledge on Microsoft visio for designing process workflows
• Expertise in Excel reporting
• Exceptional Customer service skills and client focus
• Coordination, negotiation, and persuasion skills
• Ability to work with all levels of client and internal resources
• Strong verbal and written communication skills with the ability to communicate technical information in non-technical language
• To have good/basic understanding on ServiceNow ITSM processes like Request Fulfilment, Incident Management, Problem Management, Change Management.
• Good hands-on experience with ServiceNow platform administration, implementation, or development is highly desirable. 
• Certification in ServiceNow Legal Service Delivery is a plus.

 

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy 

. #acc J2W:CB3