Medical Information Specialist II

Immediate need for a talented Medical Information Specialist II . This is a 06 months contract opportunity with long-term potential and is located in Morristown, NJ (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-00397

Pay Range: $35 - $48/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Manager Notes:
• 100% Remote Education • Science degree.
• Advanced degree (PharmD, PhD, MD, MS) in a health care related field desirable.
• Required knowledge and/or experience .
• Minimum of 3 years of related technical experience with at least 1 year management in a Medical Information or equivalent department within the Pharmaceutical /Consumer Health Industries .
• At least 1 year performing Medical Information related writing scientific response documents, responding to medical and non-medical related consumer healthcare product escalations.
• Knowledge of basic medical information requirements and compliance procedures and ability to understand consumers point of view.
• Knowledge of Client products, product labeling, and Federal Regulations pertaining to OTC and pharmaceutical products a plus.
• Knowledge of Sales Force CRM and Veeva Vault Medical/RIM a plus
• Manage and maintain scientifically accurate local and global response documents for Client
• Consumer Healthcare (CHC) products
• Support the team’s understanding and compliance with policies, procedures, and processes.
• Leverage regional/local insights on content usage, to meet the need for new or updated content.
• Look for efficiencies to optimize content creation and update.
• Provide business stakeholders with actionable insights and recommendations based on knowledge of product/therapeutic area as well as customer interactions.
• Contribute to the identification and implementation of novel channels for dissemination of medical information.
• Lead and manage direct reports within the US Medical Information team, providing mentorship, performance oversight, and strategic guidance to ensure high-quality medical content and inquiry handling.
• Manages and maintains scientifically accurate response documents for Client Consumer
• Healthcare (CHC) products
• Localizes global scientific response documents (GSRDs) with local content as needed
• Writes and reviews global medical information content.
• Ensures the quality and integrity of responses provided to health care professionals, patients, and consumers in the US and globally.
• Manages inquiries and responds to local and global escalations.
• Assists in review of medical compendia and contributes to NDA annual reports.
• Provides summaries of literature searches for NDA product annual reports for FDA submissions.
• Interacts with contact center team(s) and coordinates meetings, trainings and exchange as needed
• Performs regular contact center quality checks in US
• Supports training of support function staff and outsourced partner(s) as needed.
• Executes processes and participates in cross functional projects by contributing with product knowledge and intra-departmental relations, along with editing, writing, database, and file management proficiency.
• Collaborates with Medical, Regulatory, R&D, and Quality colleagues across the company to ensure appropriate responses using a state of art tracking and repository systems.
• Performs literature research and critically evaluate scientific data.
• Performs ongoing literature reviews and extracts complex data from scientific literature and arranges the data in an organized format.
• Ensures consistent and accurate product information.
• Serves as a knowledge resource for all colleagues located around the world.
• Suggests improvements or updates to existing policies, procedures, work instructions, and work guides used in internal operations and with external vendors as needed.
• Provides medically sound responses to complex inquiries forwarded from outsourced partner(s) and in-house sources and proposes solutions to identified issues.
• Contributes to the identification and implementation of novel channels for dissemination of medical information, like chat bots, live chats, Apps etc.

Key Requirements and Technology Experience:

• Key Skills: Medical Information
• Scientific Writing
• Knowledge of Sales Force CRM and Veeva Vault Medical/RIM
• Science degree
• Advanced degree (PharmD, PhD, MD, MS) in a health care related field desirable.
• Minimum of 3 years of related technical experience with at least 1 year management in a Medical
• Information or equivalent department within the Pharmaceutical /Consumer Health Industries
• At least 1 year performing Medical Information related writing scientific response documents, responding to medical and non-medical related consumer healthcare product escalations.
• Knowledge of basic medical information requirements and compliance procedures and ability to understand consumers point of view.
• Knowledge of Client products, product labeling, and Federal Regulations pertaining to OTC and pharmaceutical products a plus.
• Knowledge of Sales Force CRM and Veeva Vault Medical/RIM a plus.

Our client is a leading Human Resources Services Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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