Network Engineer Mid

Immediate need for a talented Network Engineer Mid. This is a 12+months contract opportunity with long-term potential and is located in Enon, OH /Irving, TX (Hybrid). Please review the job description below and contact me ASAP if you are interested.
 
Job ID:24-51543
 
Pay Range: $55 - $60/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• Analyze, diagnose, and resolve customer issues within the network.
• Provide Tier 2 and Tier 3 technical support for client’s network infrastructure.
• Resolve incidents directly with end users and record detailed actions in ticketing tool.
• Collaborate with 3rd party vendors to ensure the network stays operational.
• Escalate issues to next level of support if unable to resolve in a timely manner.
• Install and implement network hardware components and cables in data centers and corporate offices.
• Perform approved network changes according to procedures with minimal business disruption.
• Understand and perform network maintenance and system upgrades, including service packs and patches.
• Develop and maintain accurate network support documentation in a knowledge repository.
• Perform network performance monitoring, trending and capacity planning for the LAN, WLAN, MAN and WAN Other duties as assigned .

Key Requirements and Technology Experience:

• Key Skills:Network Engineer, Security, Palo Alto .
• Strong diagnostic and problem-solving skills .
• Active listening and analysis to identify issues or problems.
• Research and creativity to identify a solution to the issue or problem.
• Ability to communicate resolutions in a simple, easy to understand manner .
• Verbal and written – via phone, email, chat, etc.
• Must be able to clearly communicate instructions and current tasks.
• Must be able to describe technical items to non-technical users.
• Ability to help a team member or customer real-time while performing other tasks .
• Passionate about customer support .
• Attention to detail – good organizational and time management skills.
• Ability to lift up to 50 lbs, work nights or weekends, as needed, and participate in an on-call rotation .
• University degree in Information Technology or related field preferred.
• 3+ years’ experience managing enterprise networks (Cisco, f5, Juniper) is preferred.
• Knowledge and understanding of common network protocols (e.g., TCP, UDP, STP, HSRP, BGP, OSPF, etc.).
• Certifications are highly recommended – (i.e., CCNA, CCNP, JNCIA, JNCIS, JNCIP, etc.).

Our client is a leading Retail Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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