US
0 suggestions are available, use up and down arrow to navigate them
PROCESSING APPLICATION
Hold tight! We’re comparing your resume to the job requirements…
ARE YOU SURE YOU WANT TO APPLY TO THIS JOB?
Based on your Resume, it doesn't look like you meet the requirements from the employer. You can still apply if you think you’re a fit.
Job Requirements of Service Desk Agent:
-
Employment Type:
Contractor
-
Location:
Richmond, VA (Onsite)
Do you meet the requirements for this job?
Service Desk Agent
Pyramid Consulting, Inc
Richmond, VA (Onsite)
Contractor
Immediate need for a talented Service Desk Agent . This is a 12 Months Contract opportunity with long-term potential and is located in Richmond, VA (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-95417
Pay Range: $15 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Requirements and Technology Experience:
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .J2W:CB3
Job ID:25-95417
Pay Range: $15 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Requirements and Technology Experience:
- Must have skills: - Help Desk support, Windows/ Mac, Servicenow, Ticketing
- Help users complete provisioning and onboarding technology set-up
- Provide application support through remote access tools to resolve internal end user issues
- Top notch customer focused support
- Utilize Client as the ticketing tool to track and escalate tickets for end users
- Monitor and respond quickly and effectively to calls received to the Client Onboarding team
- Interact with end users via soft phone or chat modules to resolve primarily software issues but may get questions about hardware
- Remotely access and support end user machines to achieve first call resolution
- Utilize Client as the ticketing tool to track and escalate tickets for end users
- Excellent written and verbal communication skills
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy .J2W:CB3
Get job alerts by email.
Sign up now!
Join Our Talent Network!