Care Management Support Coordinator II

Immediate need for a talented Care Management Support Coordinator II. This is a 06+months contract opportunity with long-term potential and is located in San Antonio, TX (Remote). Please review the job description below and contact me ASAP if you are interested.
 
Job ID:25-64889
 
Pay Range: $25 - $26/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:

• The Specialty Authorization Team consists of the processing of authorizations and follow-ups for DME, MHM, DAHS, and reductions/denials in which we are now at a 1 BD TAT for the processing of SK/SH/MMP authorizations. 
• We utilize project temps/contingent workers to assist with each of these areas as well as cross train them to be able to assist in multiple functions.   
• The team continues to experience high authorization volumes.  
• Daily check in & communication via group IM(s)
• Daily production logs must be completed and emailed to designated person no later than 9am next business day
• Multi-tasking with multiple monitors and applications
• Utilize work guides and or resources
• 97% Quality (Audits)
• 98% Production
• 0-5% Error Rate
• Welcome phone call from Supervisor at 8am
• IT Meeting at 8:30am
• University Training Courses.
• Shadow mentor via Microsoft Teams screen share (only if training courses are completed).

Key Requirements and Technology Experience:

• Key Skills:LVN, LPN or LCSW .
• 2+ years of experience in a managed care environment or working with people who have disabilities and/or with vulnerable populations who have chronic or complex conditions.
• Other state specific requirements may apply.
• We work together like a family rather than co-workers in which helps facilitate the best care for those we serve by being committed, flexible, and compassionate to enhance the lives of each and every Member.
• High School Diploma or GED required.
• Microsoft Outlook, Microsoft Teams, Zoom, Microsoft Word, Microsoft Excel, SharePoint, Internet.

Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
 
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