Senior Credit & Collections Representative

Immediate need for a talented Senior Credit & Collections Representative. This is a 03+ months Contract opportunity with long-term potential and is located in Minneapolis, MN(Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID: 24-25893

Pay Range: $22 - $24/hour.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Responsible for handling inbound and outbound calls related to credit held orders & resolving open accounts receivable.
• Position requires the ability to work independently and adapt to a fast-changing environment.
• Follows the credit process and procedures to make credit decisions to review credit held orders.
• Conducts customer reviews of new and existing customers; recommending credit lines. Informs supervisor of deteriorating credit.
• Responsible for reaching out via phone, email or fax to customers in a professional manner to collect payment for overdue invoices while keeping or improving customer relations.
• Acts as the liaison between customer service/sales and customers and manages overdue accounts, helping to resolve outstanding issues that may prevent order production on new orders and reducing accounts receivable delinquency.
• Partners with cash applications, tax team, sales and customer service teams to research and resolve short payments.
• Responds to email and phone requests by engaging appropriate parties to ensure the request is completed in a timely manner.
• Informs supervisor of potential problems in the credit review process or collection process and make recommendations for process improvement.

Key Requirements and Technology Experience:

• Key Skills; Credit Collections, Account reviews, and short payments, disputes and billing issues.
• Education and Experience: HS/GED and 2 years experience in collections.
• Understanding of transactional based business processes and impacts.
• Knowledge of ERP systems and GetPaid experience.
• Proficient with Microsoft office tools (Excel, Word and Outlook).
• Experience: Strong written, verbal and interpersonal communication skills.
• Excellent problem-solving and analytical skills.
• Ability to manage multiple phone lines.

Our client is a leading Media Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. 

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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